Privacy Policy – Saint-VVS
Security and Privacy
Through our online store, privacy-sensitive information, also known as personal data, is processed. Saint-VVS considers the careful handling of personal data to be of the utmost importance. Your personal information is therefore processed and secured with great care.
When processing personal data, we comply with the requirements of applicable privacy legislation. This means, among other things, that we:
- Clearly specify our purposes before we process any personal data, as set out in this privacy policy;
- Limit the collection of personal data to only those details that are necessary for legitimate purposes;
- Ask for your explicit consent before processing your personal data in cases where consent is required;
- Take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf;
- Respect your right to request access to, correction of, or deletion of your personal data.
Saint-VVS is the data controller responsible for the processing of personal data. In this privacy policy we explain which personal data we collect and use, and for what purposes, in relation to our online store. We recommend that you read this policy carefully.
If you have any questions or would like to know exactly what information we hold about you, please contact Saint-VVS.
Order Processing
When you place an order with us, we use your personal data to process and complete it properly. We may share your personal data with our delivery partners so that your order can be shipped to you. We also receive payment information from your bank or credit card provider.
For this purpose we use your email address, telephone number, billing address and payment details. We need this information in order to fulfil the contract we enter into with you. We retain this information until your order has been completed. Certain customer data is kept for a longer period in accordance with legal fiscal retention obligations.
Sharing with Third Parties
We work with certain companies that may receive the personal data mentioned above from us in order to provide their services.
Marketing and Advertising
We may wish to send you information about offers, new products or services. We do this:
- By email
- Via social media
You can object to receiving these communications at any time. Every email contains an unsubscribe link. You may also block us or use the unsubscribe option provided.
Location Data
If necessary for the service, we may collect location data (GPS) from you. Your consent will be requested at the relevant moment.
These (location) data may also be stored and processed by the provider of the navigation or mapping software used (such as Google Maps). The data may also be used by companies such as Google or Apple themselves. We have no control over this. We therefore recommend that you always read the privacy policies of the relevant providers.
Advertisements
Our online store displays advertisements. We do not publish these ourselves; they are provided by advertising partners with whom we work. These partners may track whether you find the advertisements interesting and use that information to show you more relevant ads and offers in the future.
Disclosure to Other Companies or Institutions
Apart from the partners mentioned above, we will not share your personal data with other companies or institutions under any circumstances, except when we are legally obliged to do so (for example, if the police require it in connection with a suspected criminal offence).
Statistics
We keep statistics about the use of our online store.
Our website includes social media buttons. Through these buttons the operators of the relevant social media platforms may collect your personal data.
Cookies
Our online store uses cookies. Cookies are small files in which we can store information so that you do not have to enter it repeatedly. They also allow us to recognise that you have visited us before.
When you first visit our online store, we display a notice explaining the use of cookies and ask for your consent.
You can disable cookies in your browser settings, although some features of our online store may then no longer function properly.
We have agreements in place with other companies that place cookies regarding their use. Nevertheless, we do not have full control over what those companies do with the cookies. We therefore recommend that you also read their privacy policies (please note that these may change from time to time). Google’s Privacy & Terms can be found on their website.
Google Analytics
We use Google Analytics to track how visitors use our online store. We have entered into a data processing agreement with Google that contains strict arrangements about what they may record. We allow Google to use the Analytics information obtained for other Google services. We do not instruct Google to anonymise IP addresses.
Security
The security of personal data is of great importance to us. We ensure that your data is properly protected. We continuously review and improve our security measures and remain alert to potential risks.
Changes to this Privacy Policy
We reserve the right to make changes to this privacy policy. We recommend that you consult this privacy policy regularly so that you remain informed of any changes. We will make every effort to announce significant changes separately.
Access, Correction and Deletion of Your Data
If you have questions or would like to know which personal data we hold about you, you can always contact us using the details below.
You have the following rights:
- To receive an explanation of which personal data we hold and what we do with it
- To access the exact personal data we hold
- To have errors corrected
- To have outdated personal data deleted
- To withdraw consent
- To object to a particular use of your data
Please always clearly identify yourself so that we can be certain we are not modifying or deleting data belonging to the wrong person.
Filing a Complaint
If you feel that we are not handling your request properly, you have the right to lodge a complaint with the relevant supervisory authority (in the Netherlands: the Autoriteit Persoonsgegevens).
Contact Details
Saint-VVS (SVVS)
Email: Info@saintvvs.com
Website: Saintvvs.com